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Referral programs can be an excellent approach to encourage word-of-mouth marketing and expand a company's or organization's customer base or talent pool but they must be well-designed and transparent to avoid any potential challenges or conflicts. Referral points may be a strong marketing tool for businesses, helping to raise brand awareness and attract new consumers through word-of-mouth recommendations from existing customers. The referral program should be explicit in its terms and conditions, eligibility requirements, and reward structure. If a given number of referrals are obtained, the user may be paid a specific sum, depending on the project .